The app allows businesses to automate their customer support, with the chatbot handling questions and complaints in real time. This can make customer interactions far quicker and more efficient, while also freeing up valuable staff time.
The integration of regional economies has remained a top priority for governments worldwide, and Africa is no exception. A key element of economic, social and political development, regional integration has been used to address the dynamics of globalization. In light of the success of the European Union, questions on the benefits of regional integration in Africa have become increasingly important for African governments.